1. Information We Collect
Sport888 collects various categories of information from users during registration, platform usage, and financial transactions. This information is necessary to ensure the platform operates smoothly and to deliver a secure, personalised user experience.
The categories of information we collect include:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Device and browser information: Device type, operating system, IP address, browser type, and screen resolution, collected for security and display optimisation purposes.
- Payment information: Transaction details in MYR (RM), bank or e-wallet names used, and deposit and withdrawal history. Full card numbers are not stored on our servers.
- Usage data: Pages visited, session duration, login frequency, betting history, and interactions with platform features.
- Cookies: Session data and user preferences stored locally to deliver a faster, smoother browsing experience.
2. How We Use Your Information
All information collected by sport888 is used solely for purposes related to platform operations and user experience. We will not use your information for any other purpose without your consent.
Your information is used primarily for the following purposes:
- Verifying user identity and preventing fraud or account misuse.
- Processing MYR deposits and withdrawals securely and accurately.
- Providing responsive and effective customer support.
- Sending important notifications related to your account, transactions, or policy updates.
- Improving platform features based on user behaviour and feedback.
- To comply with applicable laws and regulations in Malaysia.
3. Cookies & Session Tracking
Sport888 uses cookies to enhance your browsing experience on our platform. Cookies are small data files stored in your browser when you visit our website. They allow the platform to remember your preferences and maintain your login session securely.
We use two types of cookies:
- Session cookies: Active only during your current browsing session and automatically deleted once you close your browser.
- Persistent cookies: Stored on your device for a longer period to identify returning users and retain personal settings.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain functionality on the sport888 platform.
4. Data Storage, Security & Sharing
Data Storage & Security
All user data is stored on servers protected by SSL encryption and multiple layers of security. sport888 implements strict technical and organisational measures to prevent unauthorised access, loss, or misuse of your personal data. Access to user data is granted only to staff who require it to carry out their responsibilities.
Sharing with Third Parties
Sport888 will not sell, transfer, or disclose your personal information to third parties for commercial purposes. However, we may share certain information in the following circumstances:
- To authorised payment service providers for the secure processing of your MYR transactions.
- To the relevant authorities when required by law or court order in Malaysia.
- To technical partners who assist in platform operations, subject to strict confidentiality agreements.
5. User Rights Over Personal Data
As a sport888 platform user, you have certain rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights.
- Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold is inaccurate or out of date, you may request a correction via your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal data, subject to legal requirements and contractual obligations that may require us to retain certain records for a specified period.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights or if you have any questions, please contact our support team or visit the FAQ. You can also manage your account information directly after you log in to the sport888 platform.
6. Policy Changes & Contact Us
Sport888 reserves the right to update or amend this Privacy Policy at any time. Any changes made will be published on this page, with the latest update date noted at the top. We encourage users to check this page periodically to stay informed about how we protect their information.
Your continued use of the sport888 platform following any changes to this Privacy Policy constitutes your acceptance of those changes. Where updates are significant and directly affect your privacy rights, we will make reasonable efforts to notify you via email or an in-platform notification.
For any questions, concerns, or requests related to your privacy and data security, please reach out to the sport888 customer support team by email at: support at sport888.co. You may also register a new account to begin your journey with us, with full confidence that your privacy is always in good hands.